FIX TIME PRIVACY POLICY
Last Updated: 02/04/2025

1. Introduction
FIX TIME ("we," "us," or "our") is a home renovation, repair, and improvement service provider operating as an independent business. We are committed to protecting the privacy and security of your personal information. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the information you provide to us when engaging with our services ("Services").

By using our Services, contacting us, or otherwise interacting with us, you agree to the terms of this Policy. If you do not agree with this Policy, you must immediately cease all use of our Services and refrain from providing any personal information to FIX TIME.

This Policy applies to all information collected through our Services, including in-person interactions, phone calls, emails, and any other communication channels. We reserve the right to modify, amend, or update this Policy at any time without prior notice. Your continued use of our Services after any changes constitutes your acceptance of the revised Policy.

2. Information We Collect
FIX TIME may collect the following types of information from you:

1. Personal Information:

   • Name

   • Phone number

   • Email address

   • Physical address (for service delivery purposes)

   • Payment information (if applicable, for processing payments via Zelle or other methods)

2. Project-Related Information:

   • Details about your home renovation, repair, or improvement project

   • Photographs or descriptions of the property (if provided by you)

   • Any other information you voluntarily provide to us during consultations or communications

3. Automatically Collected Information:

   • If you interact with us through digital platforms (e.g., email or messaging apps), we may collect certain information automatically, such as your IP address, device information, and communication logs.

3. How We Use Your Information
FIX TIME uses the information we collect for the following purposes:

1. Service Delivery:

   • To provide accurate estimates and quotes for your project

   • To schedule and perform Services as requested

   • To communicate with you regarding project updates, changes, or delays

2. Communication:

   • To respond to your inquiries, questions, or concerns

   • To send you important notices, such as changes to our policies or terms

3. Internal Purposes:

   • To improve our Services, customer support, and overall operations

   • To maintain records for administrative and accounting purposes

4. Marketing:

   • With your explicit consent, we may use your contact information to send you promotional materials or updates about our Services. You may opt out of receiving such communications at any time.

4. How We Protect Your Information
FIX TIME takes the security of your personal information seriously. While we operate as an independent business without a formal legal entity, we implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure storage of physical and digital records

• Restricted access to personal information on a need-to-know basis

• Regular review of our data handling practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Information Sharing and Disclosure
FIX TIME does not sell, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes. We may share your information in the following limited circumstances:

1. Service Providers:

   • We may engage trusted third-party service providers (e.g., subcontractors, material suppliers) to assist us in delivering our Services. These providers are expected to maintain the confidentiality and security of your information.

2. Legal Compliance:

   • We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

3. Business Transfers:

   • In the event of a sale, merger, or transfer of our business operations, your information may be transferred to the new owner. We will notify you of any such change and provide options regarding your information.

6. Your Rights and Choices
You have the following rights regarding your personal information:

1. Access and Correction:

   • You may request access to the personal information we hold about you and request corrections if necessary.

2. Opt-Out:

   • You may opt out of receiving promotional communications from us at any time by contacting us at : support@fixtime-florida.com or following the unsubscribe instructions included in our emails.

3. Data Deletion:

   • You may request the deletion of your personal information, subject to certain legal and contractual obligations.

To exercise any of these rights, please contact us using the information provided in Section 8.

7. Retention of Information
FIX TIME retains your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely delete or anonymize your information.

8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
📞 Phone: +1 (786) 721-7336
✉️ Email: support@fixtime-florida.com

We will respond to your inquiries in a timely manner and address any concerns to the best of our ability.

9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising out of or related to this Policy shall be resolved through good-faith negotiations or, if necessary, through mediation or arbitration.